Privacy Policy

In order to better provide you with products and services offered, Ivena LLC may collect personally identifiable information, such as your:

• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number
• Job Title
• Company

Even if you purchase Ivena LLC's products and services, we do not collect billing and credit card information. This information is used by third party payment gateway providers to complete the purchase transaction.

Ivena LLC may also collect anonymous demographic information, which is not unique to you, such as your:

• Age
• Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include:

• registering for an account;
• entering a sweepstakes or contest sponsored by us or one of our partners
• signing up for special offers from selected third parties;
• sending us an email message;
• submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Ivena LLC does not sell, rent or lease its customer lists to third parties.

Ivena LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ivena LLC, and they are required to maintain the confidentiality of your information.

Ivena LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

• conform to the edicts of the law or comply with legal process served on Ivena LLC or the site;
• protect and defend the rights or property of Ivena LLC; and/or
• act under exigent circumstances to protect the personal safety of users of Ivena LLC, or the public.

Ivena LLC may keep track of the websites and pages our users visit within Ivena LLC, in order to determine what Ivena LLC services are the most popular. This data is used to deliver customized content and advertising within Ivena LLC to customers whose behavior indicates that they are interested in a particular subject area.

Information about your computer hardware and software may be automatically collected by Ivena LLC. This information can include but is not limited to: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ivena LLC website.

The Ivena LLC website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your browser storage by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to temporarily store session or visit information. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, Cookies may last anywhere from within a session, to a few days to a few months and have no use or harm anyone else other than the webserver that issued the cookie.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features provided by our webservers. Declining cookies does still allows you to access a majority of our services with the exception that the user experience may not be optimal.

This website contains links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Ivena LLC secures your personal information from unauthorized access, use, or disclosure. Ivena LLC uses the following methods for this purpose:

• SSL Protocol
• Encryption at Rest

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:

• there are security and privacy limitations inherent to the Internet which are beyond our control; and
• security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Ivena LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

You will be able to connect your Ivena LLC account to third party accounts. BY CONNECTING YOUR IVENA LLC ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their "My Account" page.

We may store your encrypted data on servers provided by third party hosting vendors and cloud service providers. Most likely the data storage location will be in the US or US based cloud provider. If the user is subject to non US Data residency requirements, it is not advised to sign up with us.

By order of the U.S. government, U.S. individuals and companies are restricted or prohibited from exporting or providing services of any kind to any party contained in any of the government Restricted Party Screening lists. A Consolidated Screening List is also available. Ivena LLC does not do business with such restricted entities or their partners.

Ivena LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your:

• acknowledgment of the modified Privacy Policy; and
• agreement to abide and be bound by that Policy.

Ivena LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Ivena LLC has not adhered to this Statement, please contact Ivena LLC at: privacy(at)ivena(dot)com

Effective as of May 10, 2023